01 Agreement to these terms
These Terms of Service (“Terms”) are a legal agreement between you and Karzo Technologies Co., Ltd. (“Karzo”, “we”, “us”), a company incorporated in Thailand with registered office at 101 True Digital Park East, Pegasus Building, 5FL, Unit 545, Sukhumvit Rd, Bang Chak, Phra Khanong, Bangkok 10260, Thailand.
They govern your access to and use of the Karzo
platform — the Karzo Pro web application, this website
(karzopro.com), and related services (together, the
“Service”). By accessing or using the Service, or by
signing in (including with your Google account), you agree to be bound
by these Terms. If you do not agree, do not use the Service.
If you use the Service on behalf of an organisation, you represent that you are authorised to accept these Terms on its behalf, and “you” refers to that organisation.
02 The Service and who it is for
Karzo Pro is a business-to-business platform for managing fleets, tasks, drivers, and logistics workflows. It is intended for use by Karzo customers and their authorised staff, and is not directed at the general public or at children. Access to the Karzo Pro application is generally provided under a separate commercial agreement between Karzo and your organisation; where such an agreement exists and conflicts with these Terms, the commercial agreement controls.
03 Accounts and sign-in
To use most features you must sign in. Authentication is handled by our provider, Clerk, and may use methods including Sign in with Google. You agree to:
- provide accurate account information and keep it up to date;
- keep your credentials and any connected identity provider account secure, and not share access with unauthorised persons;
- be responsible for all activity that occurs under your account;
- notify us promptly at hello@karzopro.com if you suspect unauthorised use.
Our handling of personal data, including data received through Google sign-in, is described in our Privacy Policy.
04 Acceptable use
You agree not to:
- use the Service in violation of any applicable law or regulation, or to infringe the rights of others;
- access, tamper with, or use non-public areas of the Service, our systems, or our providers’ systems without authorisation;
- probe, scan, or test the vulnerability of the Service, or breach or circumvent any security or authentication measure;
- introduce malware or any code intended to disrupt, damage, or gain unauthorised access to the Service or its data;
- interfere with or disrupt the integrity or performance of the Service, including by imposing an unreasonable load;
- copy, scrape, reverse engineer, decompile, or attempt to derive the source code of the Service, except to the extent this restriction is prohibited by applicable law;
- resell, sublicense, or make the Service available to any third party except as expressly permitted.
05 Your content and data
The Service lets you and your organisation submit and store data and records (“Customer Data”). As between you and Karzo, you retain all rights in your Customer Data. You grant Karzo a worldwide, non-exclusive licence to host, process, transmit, and display Customer Data solely to operate and provide the Service to you.
You are responsible for your Customer Data, including having the necessary rights and lawful basis to provide it and any third-party personal data it contains. You must not submit content that is unlawful, infringing, or that you are not authorised to share.
06 Intellectual property
The Service, including its software, design, text, graphics, and the Karzo name and logo, is owned by Karzo or its licensors and is protected by intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your internal business purposes. No rights are granted to you except as expressly set out here.
07 Third-party services
The Service relies on third-party providers (for example, Clerk for authentication, Google for “Sign in with Google”, and Cloudflare for hosting and network infrastructure). Your use of those features may also be subject to the relevant third party’s terms, and we are not responsible for third-party services. Links to third-party sites are provided for convenience and do not imply endorsement.
08 Availability and changes
We aim to keep the Service available and reliable, but we provide it on an “as is” and “as available” basis. We may modify, suspend, or discontinue all or part of the Service, or introduce or change features, at any time. We may also update these Terms from time to time; when we make material changes, we will update the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
09 Suspension and termination
We may suspend or terminate your access to the Service if you breach these Terms, if required by law, or to protect the Service, its users, or third parties. You may stop using the Service at any time. On termination, your right to use the Service ends; provisions that by their nature should survive (including ownership, disclaimers, limitation of liability, and governing law) will survive.
10 Disclaimers
To the maximum extent permitted by law, the Service is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, secure, or that it will meet your requirements.
11 Limitation of liability
To the maximum extent permitted by law, Karzo and its affiliates, officers, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business, arising out of or related to your use of (or inability to use) the Service, even if advised of the possibility of such damages.
To the maximum extent permitted by law, our total aggregate liability arising out of or related to the Service will not exceed the greater of (a) the amounts paid by you or your organisation to Karzo for the Service in the twelve (12) months before the event giving rise to the liability, or (b) USD 100. Nothing in these Terms limits liability that cannot be limited under applicable law.
12 Indemnification
You agree to indemnify and hold harmless Karzo and its affiliates from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your Customer Data, your use of the Service, or your breach of these Terms or of applicable law.
13 Governing law and disputes
These Terms are governed by the laws of Thailand, without regard to its conflict-of-laws rules. The courts of Thailand will have jurisdiction over any dispute arising out of or relating to these Terms or the Service, subject to any mandatory consumer or other protections available to you under your local law.
14 Contact us
Questions about these Terms:
- Email: hello@karzopro.com
- Mail: Karzo Technologies Co., Ltd., 101 True Digital Park East, Pegasus Building, 5FL, Unit 545, Sukhumvit Rd, Bang Chak, Phra Khanong, Bangkok 10260, Thailand.